Last Updated: January 12th 2026

 

This Privacy Policy applies to BIOCUBE LLC (“BIOCUBE,” “we,” “us,” or “our”), including its franchisees, brands, facilities, and services operating under the name BIOCUBE, and its related wellness, fitness, recovery, and performance services (collectively, the “Services”). This Privacy Policy governs information collected through our websites, digital platforms, physical locations, membership programs, and communications.

1. Information We Collect
 

A. Personal Information

We may collect personal information you voluntarily provide, including but not limited to:

• Name • Email address • Phone number • Mailing address • Account login credentials • Emergency contact details • Communications and inquiries

 

B. Wellness, Fitness & Performance Data (Non-HIPAA)

As part of our wellness, fitness, and recovery services, we may collect health-adjacent and performance-related data, including: • Body composition data (e.g., InBody measurements) • Fitness performance metrics • Training history and usage data • Recovery device usage logs • Health questionnaires • Injury disclosures or limitations • Digitally signed waivers and agreements Important Notice: BIOCUBE LLC is not a healthcare provider, and this information is not protected health information (PHI)under HIPAA. Any health-related information you provide is voluntary, used solely for wellness, fitness, and operational purposes, and is provided at your own discretion and risk.

 

C. Minors

Minors may enter and use our facilities only with parental or legal guardian consent. We do not knowingly collect personal information from children under the age of 13 without verified parental consent. If such data is inadvertently collected, it will be deleted upon notice.

 

D. Payment & Membership Information

We collect information necessary to process: • Memberships (including auto-renewing subscriptions) • Free day passes • Billing, payments, and cancellations Payment processing is handled by third-party payment processors. We do not store full credit card numbers on our servers.

 

E. Communications & Marketing

We may communicate with you via: • Email • SMS (current or future) • WhatsApp • Automated calls • AI-driven messaging or follow-ups

 

By providing your contact information, you expressly consent to receive communications related to services, scheduling, membership management, updates, and marketing. Consent to receive marketing communications is not a condition of purchase. You may opt out at any time by following the instructions in the message.

 

F. Automatically Collected Data

We automatically collect certain technical data, including:

 

• IP address • Browser type • Device information • Pages visited • Session duration

 

This data is collected through cookies, pixels, and analytics tools.

 

2. Cookies & Tracking Technologies

We use cookies and similar technologies for: • Website functionality • Analytics (e.g., Google Analytics) • Advertising and retargeting (e.g., Meta/Facebook Pixel, Google Ads) You may disable cookies through your browser settings; however, some features may not function properly.

 

3. Third-Party Services

We may share data with trusted third-party service providers, including but not limited to: • Payment processors • Booking and scheduling platforms • CRM and email marketing providers • SMS and messaging platforms • Analytics and advertising platforms • Security and IT service providers

 

These providers are contractually obligated to use your data solely to provide services on our behalf.

 

4. Data Retention

We retain personal data only as long as necessary for: • Operational purposes • Legal and regulatory compliance • Dispute resolution • Security and fraud prevention

 

Membership, billing, and waiver records may be retained after account termination where legally required.

 

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards designed to protect your information. However, no system can be guaranteed to be 100% secure.

 

6. Your Privacy Rights (United States)

Depending on your state of residence (including California), you may have the right to: • Request access to your personal data • Request deletion of your personal data •

 

Request correction of inaccurate data • Opt out of certain data sharing or marketing communications Requests may be submitted using the contact information below.

 

7. Automated Decision-Making

We may use automated systems and AI tools to personalize experiences, improve operational efficiency, and optimize communications. These systems do not make legally significant decisions without human oversight.

 

8. Data Breach Notification

In the event of a data breach involving your personal information, we will notify affected individuals and authorities as required by applicable law.

 

9. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, without regard to conflict-oflaw principles. Any disputes shall be resolved exclusively in state or federal courts located in Florida.

 

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.

 

11. Contact Information

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For questions or requests regarding this Privacy Policy, please contact:

Biocube LLC

Email: info@biocubeusa.com